Messages · acceptance · alerts
Stop dispatching by WhatsApp screenshot
Many carriers send drivers a photo of the dispatch screen and hope it was read. Details get lost, and dispatch has no record that the driver saw the load. SarathiLink gives every load, message and instruction a clear answer.
Loads the driver accepts
- The full load arrives in the app: stops, appointments, references, miles, advisory and fuel stops.
- The driver taps Accept, and the dispatcher's screen rings at that moment.
- The board shows which loads are still not accepted.
Messages and instructions that are seen
- One conversation per driver, kept with the company, not on a personal phone.
- Important instructions need a 'Got it' from the driver, so you know they were read.
- Company-wide alerts (road closures, weather, policy) reach every driver at once.
Alerts that ring
- New loads, messages, instructions and customs answers ring the driver's phone even when the app is closed.
- Each side chooses its own notification sound.
Questions
How does dispatch know the driver saw the load?
The driver accepts the load in the app, and the dispatch screen rings and shows it as accepted.
Do drivers get alerts when the app is closed?
Yes, on Android: new loads, messages and border answers arrive as phone notifications.
Try SarathiLink with your fleet
We set up your company, your dispatchers and your drivers. No hardware in the trucks.
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